BCS Foundation Certificate in Business Analysis — Live Online Training

Frequently Asked Questions

• Who is this course for?

  This course will help your career if you are:

  • An individual looking to up-skill
  • Pursuing further education in IT or computing at university level
  • Thinking of changing career to business analysis
  • Focused on improving processes in an organisation to scale business efficiency
  • A Project Manager, Middle or Senior Manager, or Director

  It's specifically valuable for these roles (and the career opportunities it can open up):

  • Business Analyst
  • Business Architect
  • Business Systems Analyst
  • Data Analyst
  • Enterprise Analyst
  • Management Consultant
  • Process Analyst
  • Product Manager
  • Product Owner
  • Project Manager
  • Systems Analyst.

  If you're training alongside colleagues in similar roles, this live format is a good fit for teams 

• Do I need any experience to join this course?

  No — no experience or qualifications are needed to join this course. If you're new to business analysis, we'd recommend reading the BCS Business Analysis eBooks (included with your course) and consulting the reading list before Day 1, so you're comfortable with the basics going in. It's also worth exploring recent news and case studies on business analysis in your own industry sector, to help connect the syllabus to real-world context. A good level of English is recommended, as sessions and materials are delivered in English.

• What happens after I buy the course?

  1. You'll receive a confirmation email from us, as well as second email which will have the Teams link to join for the dates of your training
  2. We'll enrol you in the online course 1 week before the live training
  3. Access BCS digital book with code on email sent to you 1 week before the course
  4. Attend the 3 day live training with your instructor
  5. Revise your knowledge using the online content
  6. Book your BCS exam using the link in the BCS email sent to you 14 days after enrolment
  7. Take your exam
  8. Download your BCS certificate from your BCS exam account when you pass
  9. Access your free* 1-year BCS Associate membership from the link in your BCS exam account
  10. Create BCS professional profile, access further learning, build networks and access career tool with BCS membership

  *New BCS members only
• What are the daily hours?

  Sessions run 9:00am–4:00pm each day, including a 20-minute morning break, a 30-minute lunch break, and a 20-minute afternoon break.

• Is this fully online?

  Yes, all three days are delivered live via Microsoft Teams. You'll need a stable internet connection and a laptop, tablet or PC with camera and microphone to join fully. We'll send you the Teams link via email after you buy the course.

• What's included in the price?

  Three full days of live, instructor-led training, plus tutor support throughout the course, a live mock exam session on day 3, the BCS exam fee, a BCS eCertificate on passing, 1 year's BCS Associate Membership (worth £92) for new BCS members, and 12 months' access to the BCS eLibrary of over 100 BCS books in business and technology.

• Are sessions recorded?

  No, live sessions aren't recorded, partly to protect the privacy of other participants on camera. AI notetakers aren't permitted for this reason either. However, we include access to the accompanying online course materials, so you won't miss anything if you need to revisit a topic or miss part of a session.

• What's your refund policy?

  Bookings are non-refundable once confirmed, as trainer time is booked in advance specifically for your cohort. The only exception is if the minimum attendee quota isn't met (see below), in which case we'll offer a new date, a refund, or the self-study alternative.

• Is there a minimum group size?

  Yes, this live course runs with a minimum of 3 attendees. If that number isn't reached by 2 weeks before the start date, we'll contact you with options: move to a new date, a full refund, or complete the course through the self-study online version instead (with the difference between the live and self-study price refunded to you). This is the only circumstance in which a refund is offered, see our refund policy above.

• When do I sit the BCS exam?

  The mock exam on Day 3 helps you prepare, and you'll book your official BCS exam separately using the link sent to you after the course — you will have 12 months to book and take the exam.

• Who is the course trainer?

  This course is delivered by Tahir Ahmed, an experienced IT professional and BCS-accredited trainer with over 40 years in the industry, spanning architecture, programme and project management, and business and systems analysis.